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Julia Somerville, Angela Rippon and Gloria Hunniford take on more consumer stories, including the garden landscapers who have left customers with more of a muddy mess than an oasis of calm. Julia hears from the learners in lockdown who found self-education more expensive than they'd expected: we explain how you can avoid falling foul of the small print. Also, the online electronics retailer that has left dozens of customers in the lurch.